Improving Intake Accessibility

Location: Piedmont 5
Date: Fri, April 12
Time: 11:15 AM - 12:30 PM

We strive for inclusivity in innocence work, however, despite our best efforts, there are ways in which we fail some of our most vulnerable clients. This panel will discuss how we can use an intersectional approach to improve our intake procedures and communication skills to better serve clients who might otherwise be missed by our efforts. We will examine the ways in which identities and circumstances overlap to create unique challenges for incarcerated people with disabilities, those who do not speak or write English, deaf and hard of hearing individuals, those incarcerated at a young age, and individuals experiencing trauma, illness and/or mental health conditions.